St Paul's Lutheran Church understands and appreciates your concern about privacy, and the confidentiality and security of your information that St Paul's gains from you.

This document explains St. Paul's approach to its information collection and handling practices.

Information collected and the permission process

Generally speaking, St Paul's collects personal information directly from you. Information may include name, contact details, citizenship, qualifications, date of birth, occupation, gender.

As we require your permission to collect this information, unless you express otherwise, we presume consent has been given.

In some instances we may also be required to collect sensitive information. Under these circumstances St Paul's will seek your express permission prior to obtaining the information.

How St Paul's uses the information

The information you supply is collected by St Paul's for use in conducting its business, e.g. processing of information requests, enrolment forms, the provision of products and/or services. Survey information provided by you is generally used for statistical purposes only.

Will my information be passed on to anyone else?

St Paul's will not disclose your personal information to parties outside of St Paul's without your consent. Such consent can be either express or by implication.

In conducting its business, the information provided by you may be disclosed to St Paul's agents, contractors or third party service providers who provide administrative, telecommunications, computer or other services to St. Paul's in connection with the operation of its business and who are under duty to St Paul's to keep such information confidential and secure.

St Paul's does not sell or disclose personal information to third parties for the purpose of allowing them to direct market their products and services to you.

Is my information secure?

St Paul's maintains strict standards and security procedures to prevent unauthorised access to your personal information and to ensure the correct use of information. On line access to personal information is protected from unauthorised access through the use of a login name and secure password. This is to ensure that the information is only displayed to the intended user. St Paul's will take reasonable steps to de-identify, delete or destroy personal information that is no longer required.

If a you have any questions or require feedback about this policy, please contact:
The Privacy Officer
St. Paul's Lutheran Church
711 Station Street, Box Hill, Vic, 3128
Telephone: (03) 9899 0623
Fax: (03) 9898 3442